bat555 Terms & Conditions

bat555 is an online gaming and sports betting platform operated for players in Bangladesh and other permitted jurisdictions. bat555 provides access to a range of products including live sports betting (with a primary focus on cricket — BPL, IPL, T20 World Cup, and international Bangladesh Tigers fixtures), live dealer casino games, and a library of slots and crash games from internationally recognised game studios.

These Terms, together with our Privacy Policy and any applicable Bonus Terms published on the platform, constitute the entire agreement between you and bat555 with respect to your use of the platform. In the event of any conflict between these Terms and any other document, these Terms shall prevail unless explicitly stated otherwise.

bat555 reserves the right to update, amend, or replace these Terms at any time. Changes will be communicated to registered players via email or in-platform notification. Continued use of bat555 following publication of any revised Terms constitutes your acceptance of those revisions.

To register and maintain an account with bat555, you must satisfy ALL of the following eligibility criteria at all times:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You are a natural person (not a corporation, trust, partnership, or automated entity).
• You are accessing bat555 from a jurisdiction where online gambling is not prohibited by applicable law.
• You are not a current employee, contractor, consultant, director, or officer of bat555 or any of its affiliated entities, nor an immediate family member of any such person.
• You are not knowingly acting on behalf of another person for the purpose of placing bets or using casino products.
• You are not subject to any self-exclusion agreement, cooling-off period, or account suspension issued by bat555.
• You are not a citizen or resident of any jurisdiction in which the use of bat555's services is specifically prohibited.

bat555 reserves the right to request documentary proof of age and identity from any player at any time. Accounts where eligibility cannot be confirmed may be suspended pending verification. Any winnings generated by an ineligible player — including but not limited to an underage player — shall be void and forfeited.

Each player is permitted to hold one (1) account on bat555 at any given time. The creation of duplicate, multiple, or shared accounts is strictly prohibited and will result in immediate account suspension, forfeiture of balances, and may result in a permanent ban from the platform.

When registering an account with bat555, you agree to:

• Provide accurate, current, and complete information as requested during the registration process, including your full legal name, date of birth, residential address in Bangladesh, and a valid email address.
• Keep your registration information up to date. Any change to your personal details must be communicated to bat555 support at [email protected] promptly.
• Not impersonate any person or entity, or misrepresent your identity or affiliation with any person or entity.
• Not use a false name, fictitious identity, or identity belonging to another person to register an account.

bat555 implements a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents before deposits, withdrawals, or gameplay are permitted: a valid National Identity Card (NID), passport, or other government-issued photo identification; proof of residential address (e.g., a utility bill or bank statement dated within the last three months); and proof of ownership of the payment method(s) used (e.g., a screenshot of your bKash or Nagad registered mobile number matching your account details).

bat555 processes KYC submissions within one to three business days. Players who are unable to complete KYC verification will have their account access restricted until the matter is resolved.

You are solely responsible for maintaining the confidentiality of your bat555 account credentials, including your username and password. bat555 strongly recommends that you:

• Choose a strong, unique password that is not used for any other online service.
• Never share your login credentials with any other person, including family members.
• Log out of your bat555 account after each session, particularly when using a shared or public device.
• Contact bat555 support immediately at [email protected] if you suspect unauthorised access to your account.

bat555 will never ask you to disclose your password via email, live chat, or any other communication channel. Any request purporting to come from bat555 asking for your password should be treated as fraudulent and reported to our support team immediately.

bat555 shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. Any activity conducted through your account — including bets placed and withdrawals requested — will be treated as authorised by you unless you have previously notified bat555 of a security compromise in writing.

bat555 supports the following payment methods for Bangladeshi players: bKash, Nagad, Rocket, Upay, as well as select bank transfer options via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are denominated in Bangladeshi Taka (৳).

Deposits: The minimum deposit amount is ৳200. Deposits via bKash and Nagad are credited to your bat555 balance within 60 seconds under normal conditions. Deposits via bank transfer may take up to 30 minutes during business hours. bat555 does not charge a fee for deposits; however, your payment provider may apply its own transaction charges.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawal requests are processed within 15 to 30 minutes for verified accounts using bKash or Nagad. Bank transfer withdrawals may take up to 24 hours. bat555 reserves the right to request additional KYC documentation before processing any withdrawal at its sole discretion.

• Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically possible. This is an anti-money-laundering control.
• bat555 reserves the right to impose a maximum withdrawal limit per transaction, per day, or per week. Current limits are published on the platform's cashier page.
• Withdrawals requested where the account has not met applicable bonus wagering requirements may be held until those requirements are satisfied.
• bat555 may delay or decline any withdrawal request that triggers an internal compliance review. You will be notified of any such delay and advised of the steps required to resolve it.

All deposits to bat555 must originate from a payment account registered in your own name. Deposits from third-party accounts are prohibited and will be refunded. Any winnings generated using funds from a third-party source will be void.

bat555 offers a range of promotional incentives to registered players, including welcome bonuses, deposit match offers, free spins, cashback deals, and seasonal promotions aligned to the Bangladesh cricket calendar (BPL, IPL season, T20 World Cup, Eid, Pohela Boishakh). The following general terms apply to all bonuses unless explicitly overridden by specific promotion terms:

• Bonuses are available to verified players aged 18 and above only.
• Each promotion may be claimed once per player, household, IP address, device, or payment method, unless stated otherwise.
• Bonus funds are non-withdrawable until applicable wagering requirements have been completed in full.
• Wagering requirements must be met within the time period specified for each bonus. Unused bonus balances expire automatically at the end of the stated period.
• bat555 reserves the right to void bonus funds and any winnings derived from them if it determines that a player has engaged in bonus abuse, including but not limited to matched betting, arbitrage betting, or the use of automated software.
• bat555 may modify, suspend, or withdraw any promotional offer at any time without prior notice. Such changes will not affect bonuses already claimed and in active use.

bat555 offers sports betting markets across cricket (BPL, IPL, T20 World Cup, ODI series, Bangladesh Tigers internationals), football, kabaddi, and other sporting events. The following rules apply to all sports betting activity on the platform:

• Bet Acceptance: All bets are subject to acceptance by bat555. bat555 reserves the right to refuse, limit, or void any bet at its sole discretion, including bets placed after the official start time of an event.
• Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all markets and are displayed in the bet slip at the time of placement. bat555 may adjust individual player stake limits based on account history or risk assessment.
• In-Play Betting: In-play (live) betting markets are subject to suspension at any time during an event. Bets submitted during a suspension period will be rejected. bat555 uses real-time data feeds and accepts no liability for delays in the transmission of live data.
• Void Bets: A bet may be declared void if an event is cancelled, postponed beyond 48 hours of the original scheduled start, or if the market was offered in error. Voided bets are refunded at the original stake amount.
• Obvious Errors: bat555 reserves the right to void bets placed at prices that were clearly published in error (e.g., due to a data feed failure or typographical error). Determinations of "obvious error" are made at the sole discretion of bat555.
• Match Integrity: bat555 cooperates with relevant sports integrity bodies. Any account suspected of involvement in match-fixing, insider betting, or manipulation of sporting events will be suspended pending investigation and any winnings from such bets will be withheld.

bat555 Casino offers live dealer games and slots from internationally certified studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All casino games use independently tested Random Number Generator (RNG) systems where applicable, and live dealer games are streamed in real time from certified studio environments.

• Game outcomes are determined by certified RNG systems or live dealer procedures. bat555 has no ability to influence game outcomes in favour of any party.
• Players are responsible for understanding the rules of each game before wagering. Game rules are accessible within each game interface.
• bat555 is not responsible for interruptions to gameplay caused by internet connectivity issues on the player's end. In the event of a disconnection during a live casino game, the game result will be determined according to the studio's standard disconnection policy.
• Maximum win limits may apply to individual games or sessions. These limits are published within the game or in the platform's help section.
• bat555 reserves the right to remove or replace any game title from its library at any time without prior notice.

The following conduct is strictly prohibited on bat555:

• Registering more than one account, or assisting any other person in registering a duplicate account.
• Using any automated software, bot, script, macro, or artificial intelligence tool to place bets, interact with casino games, or access any part of the bat555 platform.
• Exploiting software bugs, glitches, or errors in bat555 systems for financial gain. Any such errors must be reported to [email protected] immediately upon discovery.
• Engaging in any form of collusion with other players, particularly in live casino games such as Baccarat and Blackjack.
• Engaging in matched betting, arbitrage betting, or any systematic strategy designed to exploit bonus offers without genuine recreational play.
• Using bat555 in connection with any money laundering, fraud, or other criminal activity.
• Providing false, misleading, or fraudulent information during registration, KYC, or any other process on the platform.
• Attempting to access bat555 from a restricted jurisdiction using VPN, proxy, or any other IP-masking technology.
• Harassing, threatening, or abusing bat555 staff or other players through any communication channel.

bat555 is committed to promoting responsible gaming and takes its duty of care to players seriously. The platform provides the following tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session Time Reminders: Set a reminder to notify you when you have been logged in and actively gaming for a specified duration.
• Cooling-Off Periods: Take a temporary break from gambling for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from bat555. Self-exclusion takes effect within 24 hours of the request and cannot be reversed for a minimum of six months.

If you believe your gambling may be becoming a problem, please visit our Responsible Gaming page or contact our support team at [email protected]. bat555 staff are trained to assist players who request responsible gaming support. 18+ only. Please gamble responsibly.

All content on the bat555 platform — including but not limited to the bat555 brand name, logo, trademarks, website design, graphics, text, software, databases, and game interfaces — is the intellectual property of bat555 or its respective licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bat555 platform for personal, recreational purposes in accordance with these Terms. This licence does not extend to:

• Copying, reproducing, distributing, or publicly displaying any bat555 content without prior written consent.
• Modifying, adapting, translating, or creating derivative works based on bat555 content.
• Reverse engineering, decompiling, or disassembling any software component of the bat555 platform.
• Using the bat555 brand or trademarks in any manner likely to cause confusion or imply endorsement.

Any unauthorised use of bat555 intellectual property may result in civil or criminal liability.

bat555 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bat555 uses SSL encryption across all pages and transactions on the platform. Your financial and personal information is stored securely and is never sold to third parties for marketing purposes. Personal data may be shared with third-party service providers (e.g., KYC verification partners, payment processors) solely to the extent necessary to provide the bat555 service.

To the maximum extent permitted by applicable law, bat555 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of profits, winnings, or anticipated savings.
• Loss of data or account information.
• Interruption to platform access caused by technical failures, maintenance, or circumstances beyond bat555's reasonable control (including force majeure events).
• Any action taken by bat555 in good faith to enforce these Terms, including account suspension or bet voidance.

bat555's total liability to any player in connection with any claim arising under these Terms shall not exceed the amount deposited by that player in the 30-day period immediately preceding the date on which the claim arose.

Nothing in these Terms shall exclude or limit bat555's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

bat555 reserves the right to amend these Terms at any time. The date of the most recent revision will be displayed at the top of this page. Where changes are material, bat555 will notify registered players by email or in-platform notification at least seven (7) days before the changes take effect, unless immediate implementation is required for legal or regulatory compliance reasons.

Your continued use of bat555 after the effective date of any revised Terms constitutes your acceptance of those Terms. If you do not agree with any amendment, you must cease using bat555 and may request account closure by contacting [email protected].

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or dispute, please contact the bat555 support team using the details below. bat555 commits to acknowledging all written complaints within 48 hours and providing a substantive response within five (5) business days.

• Email: [email protected]
• Live Chat: Available 24/7 via the bat555 platform (BST, UTC+6)
• WhatsApp: Available 09:00–01:00 BST daily

bat555 encourages players to attempt to resolve any dispute directly with our support team in the first instance before pursuing any other remedy. We are committed to fair and transparent resolution of all player concerns.